Website Terms of Use

Effective date: July 29, 2026
Last updated: July 29, 2026

1. Scope and acceptance

These Website Terms of Use (“Terms”) govern access to and use of waimea.ca, its pages, public forms, downloadable materials, and other website features operated by WAIMEA Availability Services Corp. (“WAIMEA”, “we”, “us”, or “our”). By using the website, you agree to these Terms. If you do not agree, do not use the website.

You must have legal capacity to use the website and, when submitting information for another person, property, or organization, authority to do so.

2. Website information is general

Website content is provided for general information and marketing. It is not a site-specific electrical design, fire-alarm design, engineering opinion, code determination, inspection result, legal opinion, cybersecurity guarantee, emergency instruction, or substitute for an onsite assessment.

Electrical, building, fire, privacy, technology, utility, manufacturer, permit, and inspection requirements can change and can depend on the property, occupancy, equipment, jurisdiction, project documents, and assigned responsibilities. Obtain advice appropriate to the specific project.

3. Service requests, estimates, and separate agreements

Submitting a form, email, file, photograph, or telephone request does not create a contractor-client relationship, managed-services relationship, duty to respond, reservation, dispatch commitment, or obligation to perform work. It also does not guarantee availability, price, schedule, permit approval, inspection outcome, system compatibility, recovery of existing work, or resolution.

WAIMEA may request more information, decline a request, recommend another provider, require an assessment, or provide a written scope. Work begins only after the applicable estimate, work order, service agreement, change order, or other written authorization is accepted and any stated conditions are met.

Project-specific documents control over conflicting website language. Those documents may address scope, exclusions, pricing, deposits, payment, scheduling, access, permits, change control, warranties, support hours, response expectations, third-party responsibilities, and termination.

4. Information, files, and other submissions

You are responsible for the accuracy, legality, and appropriateness of information you submit. Do not upload passwords, multifactor-authentication codes, recovery codes, payment-card information, private keys, confidential credentials, unlawful material, malware, or personal information you are not authorized to provide.

Only submit drawings, inspection reports, photographs, screenshots, contracts, equipment information, and other files that you are permitted to share. You grant WAIMEA a limited permission to receive, copy, review, store, and share a submission with personnel and service providers as reasonably necessary to evaluate or perform the requested work, subject to the Privacy Policy and any applicable service agreement.

Website upload limits and accepted file types are security and convenience controls, not a representation that submitted files are complete, safe, confidential, or suitable for a professional conclusion.

5. Emergency and safety limitations

The website, its forms, email, and social channels are not monitored as emergency dispatch, fire-alarm monitoring, utility dispatch, or a 24/7 service desk. Do not rely on them for an immediate hazard, active fire, smoke, carbon-monoxide alarm, arcing, downed service, exposed energized equipment, impaired fire-alarm system, medical emergency, or threat to life or property.

Move to safety and contact 911, the utility, building emergency contacts, fire-alarm monitoring provider, authority having jurisdiction, or another appropriate emergency resource. After the immediate hazard is controlled, contact WAIMEA about eligible follow-up work.

6. Acceptable use

You may use the website only for lawful purposes. You must not:

• interfere with the website, hosting, forms, security, or other users;
• attempt unauthorized access, scraping, probing, credential attacks, or circumvention of controls;
• submit false, misleading, infringing, defamatory, abusive, or unlawful content;
• impersonate another person or misrepresent authority;
• use website content, branding, or contact details to imply endorsement, partnership, certification, or affiliation without written permission; or
• use automated systems in a manner that imposes an unreasonable load or violates applicable law.

WAIMEA may restrict or block access and preserve relevant records when misuse, security risk, or unlawful activity is suspected.

7. Third-party websites, platforms, and project parties

The website may link to or rely on third-party services such as hosting, email, maps, social media, spam prevention, analytics, manufacturers, Microsoft, Google, utilities, inspectors, designers, engineers, verifiers, suppliers, and payment or business platforms. Their services, content, availability, security, and policies are controlled by them.

A reference to a manufacturer, product, standard, authority, or third party does not by itself mean WAIMEA is an authorized dealer, certified representative, verifier, monitoring provider, partner, or agent. Project roles are defined in writing.

8. Intellectual property

The website design, original text, graphics, photographs, logos, service marks, documents, and other WAIMEA content are owned by or licensed to WAIMEA and are protected by applicable intellectual-property laws. You may view and print reasonable portions for personal evaluation of WAIMEA’s services. No other reproduction, modification, distribution, commercial use, or removal of notices is permitted without written authorization.

Third-party names, products, and marks remain the property of their respective owners.

9. Privacy

WAIMEA’s collection, use, disclosure, and protection of personal information submitted through the website are described in the Privacy Policy. By submitting information, you acknowledge that policy. A request-specific contact consent does not automatically subscribe you to marketing messages.

10. Website availability, disclaimers, and limitation of liability

WAIMEA works to keep the website useful and reasonably secure but does not promise uninterrupted access, error-free content, compatibility with every device, preservation of every submission, or freedom from malicious code or third-party interruption.

To the extent permitted by law, the website and its general content are provided “as is” and “as available”, without warranties about completeness, accuracy, availability, fitness for a particular purpose, or a specific project result.

To the extent permitted by law, WAIMEA is not liable for indirect, incidental, special, consequential, or punitive loss arising solely from use of or inability to use the public website, reliance on general website information, a third-party link, or an unaccepted service request. Nothing in these Terms limits liability or consumer rights that cannot lawfully be limited or excluded.

11. Governing law, severability, and changes

These Terms are governed by the laws of Saskatchewan and the applicable laws of Canada, without limiting mandatory rights that apply in another jurisdiction. Disputes concerning the website are subject to the courts of Saskatchewan unless applicable law requires otherwise.

If a provision is found unenforceable, the remaining provisions continue to apply. WAIMEA may update these Terms as the website, services, or legal requirements change. The “Last updated” date identifies the current posted version.

12. Contact

Questions about these Terms may be directed to WAIMEA Availability Services Corp. at help@waimea.ca or 306-201-4697. The mailing address is P.O. Box 394, Silton, Saskatchewan, Canada S0G 4L0. This is a mailing address, not a public customer location.